Billing

Free tier

Every account includes 1 free instance (no payment, no expiry).

• Create it from the dashboard with Create free instance.
• Destroying a free instance frees the slot so you can create another free one later.
• Extra sandboxes beyond the free slot require payment.

Price (paid instances)

Each payment unlocks one additional sandbox for 30 days. Multiple paid instances = multiple payments.

How payment works

1. On the dashboard, choose currency and click Pay & create (or Renew on an existing paid instance).
2. Complete checkout with Razorpay.
3. After a successful payment, access is active until the paid until date on the card.

Renew

When a paid period ends, status shows payment expired. Use Renew on that instance — you keep the same sandbox and settings; only the paid period extends. Free-tier instances do not expire and do not need renew.

Notes

• Free-tier sandboxes are provisioned immediately (no checkout).
• Paid sandboxes are not provisioned until payment succeeds.
• You can still see expired or paused instances on the dashboard and renew or resume as needed.
• Refunds: sales are final under our Refund Policy. See also Terms and Privacy.
• For payment issues, contact support (hello@vectra.cloud) with your account email and approximate payment time.